Your Business Account
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FAQ’s
The online order process is currently available for the following countries:
— UAE
— USA
— Oman
— Bahrain
How do I apply for an AVANTCHA™ wholesale account?
Thanks for looking to AVANTCHA™ as your tea supplier. Please complete the business enquiry form and it will be within 3 working days.
Is there a minimum order quantity?
No
How much does delivery cost?
Free shipping for orders of 200 AED and above. Below 200 AED we charge 20 AED.
How can I place an order?
Once your account is approved, simply login and start shopping with special wholesale price where applicable.
How can I track my order?
Simply follow the link you received by email. Average delivery time is 1-3 working days.
If your order has exceeded that, please email us at orders@avantcha.com or call us on +971 4 338 9114.
What payment types does AVANTCHA Business accept?
AVANTCHA™ Business accepts all major credit cards (and PayPal).
What is your return policy in case I don’t like an item or ordered by mistake?
Please follow this link to our return policy. Please note, refunds can only be made for teaware, and not tea.
For any return request, please contact us on orders@avantcha.com.